rene Posted April 8, 2021 Report Posted April 8, 2021 Hello, i switched to a new server and am struggling to "deactivate" my license on the old server and to activate it on the new one How can I do this? Thanks Quote
Daria Kotilainen Posted April 9, 2021 Report Posted April 9, 2021 Hi Rene, Please remove the license on PC 1 and activate it on PC2 Kind regards, Daria Quote
rene Posted April 10, 2021 Author Report Posted April 10, 2021 the thing is, how can i deactivate it? Than I have to go to Hamburg next week and can't work during this, can't you resend it? Quote
Uwe Posted April 10, 2021 Report Posted April 10, 2021 Admin Panel -> License Management -> select the line with the license -> Button "Delete" Quote
rene Posted April 11, 2021 Author Report Posted April 11, 2021 but deleting? will it give me a License file to import again? Quote
WilfriedB Posted April 11, 2021 Report Posted April 11, 2021 39 minutes ago, rene said: but deleting? I assume Uwe means, start the old server and delete the license. If I remember correctly, this indeed what you need to do. 41 minutes ago, rene said: License file to import again You should have license key, a very long string of arbitrary characters, not a file. Quote
Uwe Posted April 11, 2021 Report Posted April 11, 2021 You should have a licence key sent to you by Daminion some time ago. I saved it in a txt file. Use CTRL-C and insert it by CTRL-V in the new Admin panel. Admin Panel -> Administration -> License Management -> Add License -> From Clipboard/From File Quote
Daria Kotilainen Posted April 12, 2021 Report Posted April 12, 2021 Hi Rene, I will resend you the license key by email Daria Quote
Daria Kotilainen Posted April 12, 2021 Report Posted April 12, 2021 Rene, please remind me what your license type is Daria Quote
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