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Daria Kotilainen

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Everything posted by Daria Kotilainen

  1. Hi guys, yes, the file will be treated as empty and places under Unassigned if you remove all AI labels. I'm testing a new build, 2067, but, unfortunately, still noticing some inconsistency. Let me talk tomorrow to my colleagues to clarify when the stable build with this issue fixed will be out. Kind regards, Daria
  2. Hi guys, the build 2067 will be available on the forum soon. As far as I know, my colleagues have addressed some AI labels issues. However, the deleted AI labels cannot be recovered, only regenerated. Kind regards Daria
  3. Hi Rene, please check the requirements here Kind regards, Daria
  4. Hi Uwe, sent you the video by Skype Kind regards Daria
  5. Hi Rene, what are the parameters of your server machine? Daria
  6. Hi Oleg, Seems to be related to your PC and configuration, replied by email Daria
  7. Hi Oleg, replied by email Seems the issue is related to your PC Kind regards Daria
  8. Hello Egon, could you please remind me the build number I've sent you where the custom tags issue has been fixed? The link has expired, I want to make that build publically available but do not remember the build # Daria
  9. Hi Rene, the loading of images in full screen depends on where the files are stored and on the size of the files, thumbnail size has nothing to do with this process, unfortunately What version are you running? Have you noticed such an issue before? have you recently upgraded? Kind regards Daria
  10. Hello, no yet, we are working on this issue. Please use Manual Sync meanwhile Kind regards Daria
  11. Can you please check EXIF metadata of the file? Daminion does not write the tag Altitude to Composite section of metadata and does not read it from there.
  12. That's true 😞 the only way would be to create a backup, turn auto-sync off, select all files (or folder by folder ) and write the tags into the files manually Daria
  13. Hi Uwe, do you have video preview activated? To be able to open the videos on the desktop, you need to install web client assistant which is for windows only, so the only option to play videos on linux and mac is to activate video preview Daria
  14. hi guys, we'll take a look into this Daria
  15. Hi Uwe, you should select "Multiple tags values can be assigned..." to display hierarchy in the Properties. Now itfunctions just like Event - can be hierarchical, but is shown in one line in the Properties panel because just 1 tags values can be assigned to the files Daria
  16. Hi Wilfried, yes, there are issues with auto-sync. If you do the same and sync the tags manually (write tags to file), are the changes saved into the metadata? Daria
  17. There is no way to do this with Daminion as it does not allow to edit Altitude. You can do this with geosetter and Read Tags from file to recognize them by Daminion Daria
  18. Egon, is the original file the same as the file shown on the screenshot? Daminion does not allow to Edit Altitude, so in case of the files in the old catalog, it was taken from the file's metadata. In case of this image, it is also taken from file's metadata. Are you sure the files in the 1st and 2nd catalog are identical? Can you send the original file(s)? Daria
  19. Egon, the parameters of the tags should be exactly the same. Are you sure you selected exactly the same parameters? Have you imported the custom tags from the old catalog into the new one, or have you recreated the custom tags? If the custom tags have exactly the same parameters, the import will go well. Probably in the previous catalog the parameter "Multiple tags values" was selected, and in the new one it was not Daria
  20. Hi Alain and Wilfried, I agree with you guys that it should work properly, and I've registered the issue like I said in my previous message. Hope the guys will fix it soon. It work in the same way for all group tags, unfortunately, and it is confusing and inconvenient Unfortunately, I cannot give you a time frame on when it will be fixed, but I will inform you as soon as it is done Kind regards, Daria
  21. thank you Wilfried! I'll mark this as resolved Daria
  22. Hello Egon, My results based on your database: Tags panel > Keywords > Unassigned = 3900 Advanced search > Keywords > is empty = 3900 Catalog analysis > No Keywords = 3900 Keywords seem to be ok. Advanced search > Title > Is empty = 13931 Same with Catalog Analysis However, Title is empty and is not empty give the result of 14009 of 14707 files - more than 707 seem to be ghosted in the database Advanced search > Description > Is empty =13699 Same with Catalog analysis However, there s an issue with the Title as well There are files with ghosted Titles. I will forward your catalog to the database tech guys so that they could check it Kind regards, Daria
  23. Hi Egon, if your path contains multiple hierarchical levels. it would be too long. Unfortunately, it is not possible to add multi-lining in the advanced search, so resizing it manuall is the best option Daria
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