911 - crash in Fullscreen View

[Uwe]

Hello,

 

local catalog, standalone client, Daminion 911

I can't reproduce it. It happened when I was checking the photos in Thumbnail and Fullscreen View and assigned some of them to the Publishing Service - no Internet connection at this time. The chrash happened in the Fullscreen View.

 

See the end of this message for details on invoking

just-in-time (JIT) debugging instead of this dialog box.

 

************** Exception Text **************

System.Exception: Out of memory.

at System.Drawing.Graphics.CheckErrorStatus(Int32 status)

at System.Drawing.Graphics.DrawImage(Image image, Int32 x, Int32 y)

at System.Drawing.Graphics.DrawImageUnscaled(Image image, Int32 x, Int32 y)

at PicaJet.Daminion.GUIComponents.PreviewMediaBox.OnPaint(PaintEventArgs e) in c:\DaminionAuto\Code\GUIComponents\Controls\PreviewMedia\PreviewMediaBox.cs:line 1631

at PicaJet.Daminion.GUIComponents.PreviewMediaBox.OnPaint(PaintEventArgs e) in c:\DaminionAuto\Code\GUIComponents\Controls\PreviewMedia\PreviewMediaBox.cs:line 1727

at System.Windows.Forms.Control.PaintWithErrorHandling(PaintEventArgs e, Int16 layer, Boolean disposeEventArgs)

at System.Windows.Forms.Control.WmPaint(Message& m)

at System.Windows.Forms.Control.WndProc(Message& m)

at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)

at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)

at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

 

Regards, Uwe

[Murat]

Hi Uwe, I've registered this issues. However it would be very helpful if you could reproduce this issues again and tell me steps to reproduce this issue.

[kalain]

Hi,

 

It happen to me in similar conditions (full screen, no internet connection) while rotating a picture (F3) and then go to next and go back few time for comparing 3 images in full screen.

 

I saved full crash report with screen copy. Will be send soon to daminion dev team

 

Edit : Win Xp SP3

[rene]

I have a similar problem. Daminion stops working from time to time while my mother is viewing pictures in full screen on her machine

[exterminador]

Hi!

 

I'm having this same issue :(

 

Not only with build 911 but with older builds too. The bad thing is it happens frequently, pretty much all of the times I work with pictures, so I'm guessing the problem can be in the picture viewer.

 

I've tried to find a pattern but the only thing I've found is that if I don't exit the full screen viewer I can browse a lot of pictures (let's say 100 or more) using the arrow keys without an issue. But if, after browsing pictures for a while, I exit the full screen viewer and then double click a picture again, the full screen viewer hangs. When it hangs there is no error shown, I have to end Daminion process through the Windows Task Manager.

 

I've enabled Daminion client logs but I get no exception, this are the latest entries on the log file after the crash happens, I'm also attaching screens of memory usage and performance counters as a reference. Hope this info helps to find the issue, let me know if any other info could help.

 

2013-12-11 01:12:03,211 [1] DEBUG PicaJet.Daminion.Service.Client.WCF.Command.GetMediaItemsByBookAndPropertyList [(null)] Start: (1943)
2013-12-11 01:12:03,711 [24] DEBUG PicaJet.Daminion.Service.Client.WCF.Command.GetMediaItemsByBookAndPropertyList [(null)] End: (1940)
2013-12-11 01:12:04,180 [15] DEBUG PicaJet.Daminion.Service.Client.WCF.Command.GetMediaItemsByBookAndPropertyList [(null)] End: (1942)
2013-12-11 01:12:04,180 [15] DEBUG PicaJet.Daminion.Service.Client.WCF.Command.GetMediaItemPreviewCommand [(null)] Start: (1944)
2013-12-11 01:12:04,430 [18] DEBUG PicaJet.Daminion.Service.Client.WCF.Command.GetThumbnailCommand [(null)] Start: (1945)

 

 

 

Thanks!

[Murat]

The problem that was described by Uwe was fixed. But the freezing issue in the Full Screen Mode is not.

[exterminador]

The problem that was described by Uwe was fixed. But the freezing issue in the Full Screen Mode is not.

 

It seems it was fixed on build 922! After upgrading I've not had any freezing issues

 

Thanks!