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[2427-2451] TIFF files without thumbnail


rene
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  • rene changed the title to [2427-2451] TIFF files without thumbnail
  • 2 months later...

Hi Rene, 

 

Unfortunately, it cannot be done on the background automatically because the thumbnail update process is pretty resource-consuming especially for multiple files, and especially when the files are large TIFs or PSDs. It would have taken lots of server resources to run it on the background without the consent of the end users  and would eventually result in a bad user experience. 

 

Please select your TIF files and try to run the thumbnails update manually via Ctrl+B

 

Kind regards, 

Daria

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