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Katerina Karpenko

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About Katerina Karpenko

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  1. Hello, Thank you for the reporting. The problem is registered. Regards, Kate
  2. Hello Uwe, Could you please send me the logs of this period of time, errors in the Event Viewer? Kind regards, Kate.
  3. Hello, Could you please send us samples of files (by the link) that you open and get crashing? Regards, Kate
  4. Hello, Most tokens (including Numbering) are not intended to be used with metadata, they are only intended to be renamed. We will supplement the documentation with an indication of which tokens can be used with metadata. Kind regards, Kate
  5. Hello, Could you please tell me what scale and display resolution do you use? Regards, Kate
  6. Hello, Could you please send me a sample of the file? (by the link in PM or email [email protected]) Kind regards, Katerina.
  7. Hello, Could you please send me the files by the link (any filestorage) in PM or by e-mail [email protected]? Thank you.
  8. Hello, I can not reproduce the problem yet. Could you please show me the process in screenshots or maybe video? Kind regards, Kate.
  9. Hello, Could you please try to choose Above thumbnail (e.g. Filename or ItemID) and then click this button? Regarding the combinations Exposure and Dimension, we have this issue in the backlog. Kind regards, Kate.
  10. Hello, If you use the Daminion Server version please send me logs and Event viewer messages when you get crash. Logs you can find here: 1. Administration panel - Administration - Show logs. 2. Choose your catalog in the folder Logs, copy the folder "NetCatalogXX" and send me an archive. Event Viewer messages you can find here: 1. Administration panel - Help - Tools - Event Viewer. 2. Windows Logs - Application. 3. If there any error messages please copy the Details and send me in .txt. Kimd regards, Kate.
  11. Daminion 7.0.2451 Please make a backup of your catalogs before the installation Bug fixes The problem with import files via the Auto import folder Daminion Server installation file is here
  12. Hello The problem was registered in the bug tracking system. Priority - High. Regards, Kate.
  13. Hello, The problem is registered in the bug tracking system.
  14. Hello, The problem is registered in the bug-tracking system, priority - High. Kind regards, Kate
  15. Hello, Could you please try to launch Daminion as Administrator (right click on the shortcut of Daminion - Run as Administrator). Kind regards, Kate
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