faktorzwei Posted September 16, 2021 Report Posted September 16, 2021 Since I got absolutely no reply on 2 Emails that I wrote directly to daminion!!!!! Has anybody experienced the same? The software is unusable for me, as I get no thumbnails on any graphics format besides jpg... Quote
Uwe Posted September 16, 2021 Report Posted September 16, 2021 Hello, which version do you use: server or standalone? I don't have a problem with tiff thumbnails in the server version. I don't have PSD in my catalog. Regards, Uwe Quote
Len Posted September 16, 2021 Report Posted September 16, 2021 , have you tried right clicking on an Item and from the Menu, at the bottom, select update Thumbnail, and see if that works? If so you can select multiple copies of file type and sit back and wait. Quote
faktorzwei Posted September 24, 2021 Author Report Posted September 24, 2021 @Len: I tried, but it has absolutely no effect. I still get no thumbnail for any file... This software sucks! Quote
faktorzwei Posted September 24, 2021 Author Report Posted September 24, 2021 @Uwe: as you can see in the picture it's the standalone Version 7.0 (2457) Quote
Len Posted September 26, 2021 Report Posted September 26, 2021 Might I suggest an uninstall and reboot then a reinstall? Quote
Andreas B. Posted October 15, 2021 Report Posted October 15, 2021 I have the same issue with Daminion 7.0.2457. Allthough TIFF- and HEIC-thumbnails are shown within the import window, only generic icons are displayed afterwards. For TGA its the other way round: first generic icon, then thumbnail after import. For PSD there are no thumbs shown at all. Quote
Andreas B. Posted October 15, 2021 Report Posted October 15, 2021 Forgot to mention: my PC is running on Windows 11 (Build 22000.258) Quote
Andreas B. Posted October 16, 2021 Report Posted October 16, 2021 And - to make it even worse and completely unusable - Daminion is unable to read tags of HEIC/HEIF images: Quote
faktorzwei Posted January 26, 2022 Author Report Posted January 26, 2022 It's exactly the same behavior as on my PC. I have installed the update to 7.5 and unfortunately, still don't work! No response from DAMINION at all, what an absolute SHIT piece of Software!! Quote
Daria Kotilainen Posted January 26, 2022 Report Posted January 26, 2022 Hello, we can confirm that there are some issues with the media processor for the Standalone version. We recommend installing Daminion Home server. If you have an active maintenance period under Daminion Standalone Pro, the migration to Daminion Home server can be done for free. Kind regards, Daria Quote
Daria Kotilainen Posted January 26, 2022 Report Posted January 26, 2022 If Daminion is being used for commercial purposes, please consider Daminion team server. Kind regards, Daria Quote
faktorzwei Posted February 25, 2022 Author Report Posted February 25, 2022 Hello, how can I switch from the Standalone to the Home Server? My maintenance Period has expired. What costs do I have to reckon with in order to be able to use the software again as it was actually paid for? Quote
Daria Kotilainen Posted February 25, 2022 Report Posted February 25, 2022 Hello, please send me an email to [email protected] - the price for Daminion home server license will depend on when your maintenance for Daminion standalone has expired. The Home server license is at the moment a lifetime license with 1 year of free updates. Kind regards, Daria Quote
Jan Posted April 9, 2022 Report Posted April 9, 2022 On 1/26/2022 at 10:40 AM, Daria Kotilainen said: Hello, we can confirm that there are some issues with the media processor for the Standalone version. We recommend installing Daminion Home server. If you have an active maintenance period under Daminion Standalone Pro, the migration to Daminion Home server can be done for free. Kind regards, Daria What an absurd answer to a serious problem (I also don't see TIFF thumbnails) 😞 If you have some issues with the media processor in the Standalone version, well then fix it, otherwise DON'T SELL the software!!! I myself absolutely don't need a Home Server version, as probably lots of others... that's why we downloaded the Standalone version in the first place! If nothing is done... it's EXIT Daminion for me 😞 Jan Quote
Uwe Posted April 10, 2022 Report Posted April 10, 2022 Hello, Hello. I use the server version. As far as I understand it: the standalone version is the Daminion client working with a local catalog - right? I stopped the server started the client, used an old, already existing empty local test catalog and imported tiff, eps, gpx, afpub, afdesign, svg, psd with and without layers: all thumbnails are there. Regards, Uwe Quote
Daria Kotilainen Posted April 11, 2022 Report Posted April 11, 2022 Hello Jan, Daminion Standalone is not being sold anymore. If you have recently purchased Daminion Standalone and do not want to migrate to Daminion Home server, please send the email to [email protected] with a refund request. Kind regards, Daria Quote
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