Daminion (2451) crash on 4k full screen images

[lintujuh]

When I'm looking at full screen images on my external 4K display Daminion client crashes after a few images. If I do the same on my laptop's FullHD display, I don't have any issues. Has anyone else experienced the same?

I have shared the Windows Event Viewer logs with support.

[Katerina Karpenko]

Hello,

Could you please tell me what scale and display resolution do you use?

Regards, Kate

[lintujuh]

Hi,

Resolution is 3840×2160, no scaling in Windows (i.e. full resolution in use). I view images at "Fit to screen" scaling.

-Juha

[Katerina Karpenko]

Hello,

Could you please send us samples of files (by the link) that you open and get crashing?

Regards, Kate

[lintujuh]

I'm now travelling and back to home after one week.

[pgrondin]

I was also getting crashes on version 2451 on Windows 10 version 20H2. I am running a second monitor in portrait mode 1050x1680. The primary monitor is 1200x1920 Landscape. The crashes were random, not associated with particular images. They occurred both with NEF files, and jpg files. I have sent several sets of Event Viewer logs. They usually happened while viewing images full screen, but not in all cases. The crashes were so frequent that I have reverted to version 6.8.0 Build 2333 which has not crashed in 10 days of heavy use.

Peter

[lintujuh]

This issue is now fixed in 2631 release. I browsed through some 50 images in 4k full screen mode without any issue, before it was hardly 5 I could view.