lintujuh Posted June 30, 2021 Report Share Posted June 30, 2021 When I'm looking at full screen images on my external 4K display Daminion client crashes after a few images. If I do the same on my laptop's FullHD display, I don't have any issues. Has anyone else experienced the same? I have shared the Windows Event Viewer logs with support. Quote Link to comment Share on other sites More sharing options...
Katerina Karpenko Posted July 1, 2021 Report Share Posted July 1, 2021 Hello, Could you please tell me what scale and display resolution do you use? Regards, Kate Quote Link to comment Share on other sites More sharing options...
lintujuh Posted July 1, 2021 Author Report Share Posted July 1, 2021 Hi, Resolution is 3840×2160, no scaling in Windows (i.e. full resolution in use). I view images at "Fit to screen" scaling. -Juha Quote Link to comment Share on other sites More sharing options...
Katerina Karpenko Posted July 2, 2021 Report Share Posted July 2, 2021 Hello, Could you please send us samples of files (by the link) that you open and get crashing? Regards, Kate Quote Link to comment Share on other sites More sharing options...
lintujuh Posted July 2, 2021 Author Report Share Posted July 2, 2021 I'm now travelling and back to home after one week. Quote Link to comment Share on other sites More sharing options...
pgrondin Posted July 7, 2021 Report Share Posted July 7, 2021 I was also getting crashes on version 2451 on Windows 10 version 20H2. I am running a second monitor in portrait mode 1050x1680. The primary monitor is 1200x1920 Landscape. The crashes were random, not associated with particular images. They occurred both with NEF files, and jpg files. I have sent several sets of Event Viewer logs. They usually happened while viewing images full screen, but not in all cases. The crashes were so frequent that I have reverted to version 6.8.0 Build 2333 which has not crashed in 10 days of heavy use. Peter Quote Link to comment Share on other sites More sharing options...
lintujuh Posted December 21, 2021 Author Report Share Posted December 21, 2021 This issue is now fixed in 2631 release. I browsed through some 50 images in 4k full screen mode without any issue, before it was hardly 5 I could view. 1 Quote Link to comment Share on other sites More sharing options...
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