Uwe Posted September 16, 2020 Report Share Posted September 16, 2020 Hello, I get the error message while installing the new version. Also the option to use the default installation is not possible (light grey) - only the option for experienced users is possible. Regards, Uwe Update: I had to restart Windows to get the installation working Quote Link to comment Share on other sites More sharing options...
WilfriedB Posted September 16, 2020 Report Share Posted September 16, 2020 1 hour ago, Uwe said: I had to restart Windoes to get the installation working The same happened to me. When I wanted to install the client on another PC, I also had to boot Windows first. The good news: Installing the server includes also the installation of the client on the server machine. Thanks for that! Quote Link to comment Share on other sites More sharing options...
Daria Kotilainen Posted September 16, 2020 Report Share Posted September 16, 2020 Hi Uwe and Wilfried, this means that Daminion server processes has not be shut down by the installer. You need to exit the installation and kill the Daminion server tasks manually. We are trying to reproduce this behavior, but it is not reproducible every time. Kind regards Daria Quote Link to comment Share on other sites More sharing options...
WilfriedB Posted September 16, 2020 Report Share Posted September 16, 2020 Hi Daria, in both cases, I did not see any Daminion task in the Task Manager. However, installation on another client PC, which I rarely use for Daminion, did install the client right away without any problems. 👍 Quote Link to comment Share on other sites More sharing options...
Daria Kotilainen Posted September 16, 2020 Report Share Posted September 16, 2020 Can you please send me a screenshot of your running processed here or by email? Please check if there are the following processes: Daminion.Server.exe, dmconverter.exe, cvis.exe? Have you tried to restart your PC? Kind regards Daria Quote Link to comment Share on other sites More sharing options...
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