fhahn Posted September 20, 2017 Report Share Posted September 20, 2017 Daminion Support: I tried to use the Chat with us pop-up last night and after entering a question, there was no response after 30 minutes or so. If this is not being used, it might be worthwhile to remove this. Thanks. Frank Hahn Quote Link to comment Share on other sites More sharing options...
Daria Kotilainen Posted September 20, 2017 Report Share Posted September 20, 2017 Daminion Support: I tried to use the Chat with us pop-up last night and after entering a question, there was no response after 30 minutes or so. If this is not being used, it might be worthwhile to remove this. Thanks. Frank Hahn Hi Frank, Sorry, we had issues with configuring our account in the way so that this windows was disabled during non-business hours. I will ask the guys to check out the settings once again. I've replied to your question by email today in the morning. Sorry for the inconveniences! Kind regards, Daria Quote Link to comment Share on other sites More sharing options...
fhahn Posted September 20, 2017 Author Report Share Posted September 20, 2017 Thanks for the reply. I finally saw it about an hour after I posted. Frank Hahn Quote Link to comment Share on other sites More sharing options...
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