Uwe Posted November 18, 2014 Report Share Posted November 18, 2014 Hello, I get this exception when I want to delete unused media formats (counter = 0) from the Catalog Tags: System.NotSupportedException: Backend sent unrecognized response type: 8 Regards, Uwe Quote Link to comment Share on other sites More sharing options...
Murat Posted November 18, 2014 Report Share Posted November 18, 2014 Can't reproduce it. Let's arrange a remote session. Quote Link to comment Share on other sites More sharing options...
fhahn Posted November 18, 2014 Report Share Posted November 18, 2014 I had a similar issue trying to delete an Excel document. Search the forums for this title "Error trying to delete Excel document" around August 30th of this year. I posted a copy of the error that I received at that time. Eventually I was able to remove the entry. Frank Hahn Quote Link to comment Share on other sites More sharing options...
Murat Posted November 19, 2014 Report Share Posted November 19, 2014 I had a similar issue trying to delete an Excel document. Search the forums for this title "Error trying to delete Excel document" around August 30th of this year. I posted a copy of the error that I received at that time. This might occurs when the xls(x) document was opened by the Excel. Quote Link to comment Share on other sites More sharing options...
Uwe Posted November 19, 2014 Author Report Share Posted November 19, 2014 Hello Murat, you got a video (Skype) that shows the steps to reproduce it. Regards, Uwe Quote Link to comment Share on other sites More sharing options...
Murat Posted November 20, 2014 Report Share Posted November 20, 2014 Thanks! I was able to reproduce this issue on a catalog restored from a user's backup. (#3582) Quote Link to comment Share on other sites More sharing options...
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