dannahaz Posted February 7, 2013 Report Share Posted February 7, 2013 I've suddenly started getting this error message when I try to import photos. It doesn't matter where I import from, or how many/few I try to import. the photos are copied into the new directory, and do appear in the catalog, but there is no metadata showing for the individual images. Any tips on what I need to do to fix this please? Thanks for your help Quote Link to comment Share on other sites More sharing options...
Uwe Posted February 7, 2013 Report Share Posted February 7, 2013 Hi dannahaz, I don't know if it is useful in this case but please start the Daminion client with parameter -log_enable. When the error appears, please press CTRL-F12 to come to the folder with the log files. Regards, Uwe Quote Link to comment Share on other sites More sharing options...
dannahaz Posted February 7, 2013 Author Report Share Posted February 7, 2013 Hi dannahaz, I don't know if it is useful in this case but please start the Daminion client with parameter -log_enable. When the error appears, please press CTRL-F12 to come to the folder with the log files. Regards, Uwe Thanks Uwe. I have done as you suggest. Where do you want me to look once I get into the log files, please? Quote Link to comment Share on other sites More sharing options...
Uwe Posted February 7, 2013 Report Share Posted February 7, 2013 I can't help to analyse the log but it's maybe helpful for Murat. You can check if there are some keywords in the log protokoll, e.g.: exception, error. Regards, Uwe Quote Link to comment Share on other sites More sharing options...
dannahaz Posted February 7, 2013 Author Report Share Posted February 7, 2013 Thanks Uwe Quote Link to comment Share on other sites More sharing options...
Murat Posted February 7, 2013 Report Share Posted February 7, 2013 I've suddenly started getting this error message when I try to import photos. It doesn't matter where I import from, or how many/few I try to import. the photos are copied into the new directory, and do appear in the catalog, but there is no metadata showing for the individual images. Any tips on what I need to do to fix this please? Thanks for your help Dannahaz, please show me screenshots with this error message. You can send it to support at daminion.net. If the error window has "Details" I need this information either. Do you add images to a local or shared catalog? What do you mean by "showing metadata"? Can you send me a screenshot for this issue? Quote Link to comment Share on other sites More sharing options...
dannahaz Posted February 7, 2013 Author Report Share Posted February 7, 2013 Dannahaz, please show me screenshots with this error message. You can send it to support at daminion.net. If the error window has "Details" I need this information either. Do you add images to a local or shared catalog? What do you mean by "showing metadata"? Can you send me a screenshot for this issue? Thanks Murat, I've emailed Support Quote Link to comment Share on other sites More sharing options...
Murat Posted February 7, 2013 Report Share Posted February 7, 2013 Thanks for the information about this issue. To be honest, it's the first case where we receive information about this issue. Your catalog seems corrupted, this is a SQLite3 warning message. Possible reasons are: - Full hard drive while attempting to write info into the catalog - Problems with your hard drive. Please check it. - Your catalog was located on a remote location (or a removable drive) with a problematic network connection. - Copying the catalog while working with it (for example when Daminion was launched and auto-sync feature was turned on). - Combination of various factors including program bugs (but this is the first info about such during the past 2 years). Please send me your 2 catalogs for analyzing. You can send me them by wetransfer.com service. Quote Link to comment Share on other sites More sharing options...
dannahaz Posted February 7, 2013 Author Report Share Posted February 7, 2013 Hi Murat Thanks for your reponse. I sent the current caralog earlier today. I will send both by Wetransfer in a moment. Thanks again Hazel Quote Link to comment Share on other sites More sharing options...
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