Frank Posted April 22 Report Share Posted April 22 Please note I already have Postgres installed on the PC. The Admin Tool crashes if the postgres server is already running when I try to use Administration -> Start Daminon Server. One of those glorious .Net crash windows. If I stop Postgres then do Administration -> Start Daminon Server, I get the below output. 1. Check License ----------------------------------- 2. Trying to start Daminion Server... SYSTEM ----------------------------------- 3. Request an additional time... ----------------------------------- 4. Error Connection to PostgreSQL: Cannot found running PostgreSQL at 04/22/2024 16:11:03 ----------------------------------- 5. InitializeException of type 'System.Exception' was thrown. at Service.WCF.ServerService.DaminionService.Initialize(ServiceBase service, EventLog eventlog, String serviceName, String configPath, Boolean consoleMode) in C:\Daminion\code\ServerSideComponents\Service.WCF.ServerService\DaminionService.cs:line 923 at Service.Management.DaminionManagementService.OnStart(String[] args) in C:\Daminion\code\ServerSideComponents\Service.Management\DaminionManagementService.cs:line 2062 ----------------------------------- 6. Service cannot be started. System.Exception: Exception of type 'System.Exception' was thrown. at Service.Management.DaminionManagementService.OnStart(String[] args) in C:\Daminion\code\ServerSideComponents\Service.Management\DaminionManagementService.cs:line 2067 at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state) ----------------------------------- ... and the trial has started. Time is ticking to get this fixed so I can complete the trial. Quote Link to comment Share on other sites More sharing options...
Daria Kotilainen Posted April 22 Report Share Posted April 22 Hi Frank, Please let me know what PostgreSQL version is installed on your PC? Daminion v 9 only works with PostgreSQL 12. Please download it from here: https://www.enterprisedb.com/downloads/postgres-postgresql-downloads If you've got a higher version running, the default port 5432 is most likely already taken, When installing v 12, please pay attention to what port is being used to run it, perhaps it will be 5433 be default. Once PostgreSQL 12 is installed, please open catalogs.config as administrator: located in C:\Program Files\Daminion Software\Daminion Server" is the default path or a custom Daminion server installation directory. <Catalog catalogName="NetCatalog" webUserCreatorId="" fileShareUser="" ...... disableVideoPreview="false" databasePort="5432" transportPort="8082" restApiPort="0" fileTransportPort="8084" databaseUser="postgres" databasePassword="postgres" ignoringACForSharedCollections="false" /> update the parameter databasePort and databasePassword if you used the non-default value here. Save changes and try to start Daminion server. Let me know if it helps. Kind regards, Daria Quote Link to comment Share on other sites More sharing options...
Frank Posted April 25 Author Report Share Posted April 25 (edited) Hi Daria, I have Postgres 13 installed. I'll give Postgres 12 a go using Docker. Edited April 25 by Frank spelling errors Quote Link to comment Share on other sites More sharing options...
Frank Posted April 25 Author Report Share Posted April 25 Hi Daria, Using Postgres 12 (through Docker) appears to be working like a charm. Quote Link to comment Share on other sites More sharing options...
Daria Kotilainen Posted April 25 Report Share Posted April 25 Hi Frank, glad to hear that, thank you for the update! Quote Link to comment Share on other sites More sharing options...
ClarkCrest Posted July 28 Report Share Posted July 28 Trying to run DAM 9.5 (couldn't get 9.0 to work). Saw the above about Postgresql 12. Went to the link, downloaded for WIN 64. Got to install and get an error "unknown tag <setinstallerVariable> at line 322 in the file." I've downloaded and tried to install numerous times to no avail. Ultimately I get an error citing a debug file has been created (installbuilder_debug_28612.xml). Not only is the installation not working, but it would seem the Daminion won't work without it. Suggestions? Quote Link to comment Share on other sites More sharing options...
Daria Kotilainen Posted July 28 Report Share Posted July 28 Hi Clark, what version did you try to upgrade from? Please contact our support and we will arrange a remote session tomorrow to help you [email protected] Quote Link to comment Share on other sites More sharing options...
ClarkCrest Posted July 29 Report Share Posted July 29 Tried installing it cold. I had 9.0 prior to but on a different computer. Quote Link to comment Share on other sites More sharing options...
ClarkCrest Posted July 29 Report Share Posted July 29 It appears as though I was just able to reinstall Postgres 12 with no issues. That's a relief. I didn't do anything different (been trying it all day), so no sure why it installed with no errors all of a sudden. Installed Daminion Server/client 9.5 again. Gave me an error quick (could see what it was) but then continued to install anyway. Launched the Server and updated my license info (no issues). I'm logged on as: "localsystem." I can change that later. However, it seems I'm back to square one. When I try to "start" the server, I received the following Daminion Server Error message: 1. Check License ----------------------------------- 2. Trying to start Daminion Server... SYSTEM ----------------------------------- 3. Request an additional time... ----------------------------------- 4. Error Connection to PostgreSQL: Cannot found running PostgreSQL at 07/28/2024 18:08:56 ----------------------------------- 5. InitializeException of type 'System.Exception' was thrown. at Service.WCF.ServerService.DaminionService.Initialize(ServiceBase service, EventLog eventlog, String serviceName, String configPath, Boolean consoleMode) in C:\Daminion\code I'm at a total loss. Quote Link to comment Share on other sites More sharing options...
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