How to troubleshoot catalog backup scheduled task that isn't running?

[cincytriguy]

I've followed the documentation to create a scheduled task to backup my catalog daily, but the task isn't running. I've updated backup_config.bat, and when I manually execute Backup Daminion Catalog.bat, I get a successful backup.

But the scheduled task is not running at the scheduled time, and if I right-click the scheduled task and select "Run", nothing happens.

I was hoping the task scheduler would dump an error to the Windows event logs but I can't find anything. Is there a way to determine why the scheduled task isn't running?

[Daria Kotilainen]

Hi Jason, 

 

When adding the task to the task scheduler, did you specify the folder to run the task in? If so, in that folder you'll have a subfolder named Backup and in there you can find the logs file

 

Let me know if it is there? 

 

Kind regards, 

Daria

[cincytriguy]

Hi Daria. I do have the "start in" pointing at the location of the batch files. For example, it looks like this:

Program/script: "C:\Users\Public\Documents\Daminion Backups\Backup Daminion Catalog.bat"

Start in: "C:\Users\Public\Documents\Daminion Backups\"

Is this correct?

[Daria Kotilainen]

Yep, this is correct. Please check the logs file in there

 

 

[cincytriguy]

Hi Daria. When I manually run Backup Daminion Catalog.bat it generates the following log entry in backup.log:

2023-09-27_08-59: The Daminion database was successfully dumped to 

But when I try to run the scheduled task no log entry is generated.

[Daria Kotilainen]

Hi Jason, 

 

would you be willing to send me screenshots of each tab in your scheduled task and backup config .bat file? If you'd prefer not to attach them here, you can drop them to me by email

 

Kind regards, 

Daria

[cincytriguy]

Absolutely. I'll email them to you as it will be easier for me to keep track of. Thank you!

Jason