lintujuh Posted September 20, 2022 Report Share Posted September 20, 2022 From my summer vacation I had a group of images that I had imported from the camera, developed, and culled inferior shots and duplicates. When I started to assign the people, I noticed that when I clicked the thumbnail, I only got the "broken chain" icon, not the full size image. When I investigated the issue, I found that there is no image with that ID in the database. Quote Link to comment Share on other sites More sharing options...
Daria Kotilainen Posted September 21, 2022 Report Share Posted September 21, 2022 Hi Juha, could you please attach a screenshot to illustrate the issue and also let me know your current Daminion version and Face Recognition version @Oleg.Rossplease stand by Kind regards, Daria Quote Link to comment Share on other sites More sharing options...
lintujuh Posted September 21, 2022 Author Report Share Posted September 21, 2022 Hi Daria, I'm running 7.6 (2784) and face recognition 1.2.0.262. And double clicking the thumbnail I get Quote Link to comment Share on other sites More sharing options...
Daria Kotilainen Posted September 21, 2022 Report Share Posted September 21, 2022 @Oleg.RossCan you advice how to deal with a situation like this? Will Optimization help? Kind regards, Daria Quote Link to comment Share on other sites More sharing options...
Daria Kotilainen Posted September 21, 2022 Report Share Posted September 21, 2022 Juha, I had a quick chat with Oleg, he said that Optimization should help. Can you please create a backup and run the optimization of the catalog and let us know how it works? Kind regards, Daria Quote Link to comment Share on other sites More sharing options...
Oleg.Ross Posted September 22, 2022 Report Share Posted September 22, 2022 Hi @lintujuh, can you send me a database backup by email? I'll look up the file information in the database. Best regards, Oleg. Quote Link to comment Share on other sites More sharing options...
lintujuh Posted September 22, 2022 Author Report Share Posted September 22, 2022 Hi! I run the optimize, but it didn't help. @Oleg.Rossthe backup is in your email. -Juha Quote Link to comment Share on other sites More sharing options...
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