Socket connection aborted error after adding TLS 1.2 protocol to server

[bmenk]

We're running server 6.0.2 build 1904 on a Windows 2016 server. After nightly server patching we got an error that a call to SSPI had failed which seemed to indicate the need to add TLS 1.2 to the host. We did that and rebooted the server and restarted Daminion. Now when we try to connect with the client, we're getting a socket closure error: "The socket connection was aborted. This could be caused by an error processing your message or a receive timeout being exceeded by the remote host, or an underlying network resource issue. Local socket timeout was 00:59:59:9465424" An existing socket was forcibly closed by the remote host."  I have a screen snp of the full error dump if that helps diagnosing this.

Any suggestions how we can fix this? Thanks in advance for your help.

Bobb Menk

MIT Lincoln Laboratory Library

 

[Daria Kotilainen]

Hi Bobb, I will send you an email. A remote session will most likely be needed

 

 

Kind regards

Daria

[bmenk]

Checking Daminion server logs instead of Windows logs I'm seeing this error:

2020-11-18 09:55:28,802 [13] ERROR PicaJet.Daminion.Service.Utils.GetTotalRecordsInCatalogCommand [(null)] - Error: (9)
Npgsql.NpgsqlException:
canceling statement due to statement timeout
Severity: ERROR
Code: 57014

A timeout has occured. If you were establishing a connection, increase Timeout value in ConnectionString. If you were executing a command, increase the CommandTimeout value in ConnectionString or in your NpgsqlCommand object.