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Image Refuses to Sync


Paul Barrett
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Weird.

 

After trying the recommended methods for resyncing, which did not work, I selected Action > Write Tags to File and it worked!

 

Problem solved. NFI why that worked when resyncing did not.

 

- Paul

 

hello Paul,

 

Did you have the auto-sync on? When digital assets are stored on NAS, auto-syncing can take a little more time.

Does the problem still exist? I mean, do you have to constantly write tags to files manually to update files' metadata?

 

Daria

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hello Paul,

 

Did you have the auto-sync on? When digital assets are stored on NAS, auto-syncing can take a little more time.

Does the problem still exist? I mean, do you have to constantly write tags to files manually to update files' metadata?

 

Daria

 

1. Auto sync on

2. Auto sync completed

3. 1 item (a tiff file) categorised as Not Synced

4. It was only this file that refused to sync and needed to be done manually.

5. Generally I find auto sync to be perfectly acceptable for normal operations. I am happy that if I update thousands of images it is going to take a while

6. For big tasks I toggle auto sync off and the back on when I am done.

7. This file persistently refused to sync whatever I did with auto sync.

8. Doing a 'Write tags to file ' fixed it instantly

 

- Paul

 

 

 

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1. Auto sync on

2. Auto sync completed

3. 1 item (a tiff file) categorised as Not Synced

4. It was only this file that refused to sync and needed to be done manually.

5. Generally I find auto sync to be perfectly acceptable for normal operations. I am happy that if I update thousands of images it is going to take a while

6. For big tasks I toggle auto sync off and the back on when I am done.

7. This file persistently refused to sync whatever I did with auto sync.

8. Doing a 'Write tags to file ' fixed it instantly

 

- Paul

 

Can you please send me this file for testing?

 

Daria

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  • 1 month later...

I have seen the same issue arise in a big database of images (over 300,000), and as you point out selecting them and going Actions>Write tags to file fixes the problem.

 

The issue seems to affect the Network version more than the standalone version.

 

 

Hello TheDocAUS2,

 

what file formats usually fail to be auto-synced? Where do you store your files?

 

 

Regards,

 

Daria

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