[1034-1037] bug report - exporting an image occasionally generates an error

[rene]

Hey Murat,

 

occasionally while exporting some images I get this Error:

 

Item ID: 124950

 

Error Message:

 

#124950 : The Bund at night 2 (1)_2)_3)_tonemapped.tif
Der Objektverweis wurde nicht auf eine Objektinstanz festgelegt.

Server stack trace: 
  at System.ServiceModel.Channels.ServiceChannel.ThrowIfFaultUnderstood(Message reply, MessageFault fault, String action, MessageVersion version, FaultConverter faultConverter)
  at System.ServiceModel.Channels.ServiceChannel.HandleReply(ProxyOperationRuntime operation, ProxyRpc& rpc)
  at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)
  at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs)
  at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)
  at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)

Exception rethrown at [0]: 
  at PicaJet.Daminion.ClientCommon.CatalogServiceProxy.ProcessWithErrors(EventHandler`1 process, Object[] parameters, EventHandler`1 defaultResult) in c:\DaminionAuto\Code\ClientCommon\Classes\CatalogServiceProxy.cs:line 2302
  at PicaJet.Daminion.ClientCommon.CatalogServiceProxy.GetFileTransformationPreview(Int64 mediaItemId, String actionSetAsXml) in c:\DaminionAuto\Code\ClientCommon\Classes\CatalogServiceProxy.cs:line 944
  at PicaJet.Daminion.ClientCommon.RealMediaDataManager.GetFileTransformationPreview(IMediaItem mediaItem, String actionSetAsXml) in c:\DaminionAuto\Code\ClientCommon\Classes\RealMediaDataManager.cs:line 41
  at PicaJet.Daminion.ClientCommon.BasicCatalogUniversalSource.GetFileTransformationPreview(IMediaItem mediaItem, String actionSetAsXml) in c:\DaminionAuto\Code\ClientCommon\Classes\ItemSources\BasicCatalogUniversalSource.cs:line 360
  at PicaJet.Daminion.ClientCommon.ExportAddonData.GetServerData_FileTransformationPreview(IMediaItem item, String actionSetAsXml) in c:\DaminionAuto\Code\ClientCommon\Classes\ExportAddonData.cs:line 191
  at PicaJet.Daminion.ClientCommon.ExportProgressPresenter.GetServerData_GetMediaItemFile(BaseActionSet SelectedActionSet, ExportAddonData ExportAddonData, IMediaItem mediaItem, List`1 tempFileRefs, String actionSetAsXml) in c:\DaminionAuto\Code\ClientCommon\Presenters\ExportProgressPresenter.cs:line 833
  at PicaJet.Daminion.ClientCommon.ExportProgressPresenter.ExportMediaItemsAsync(Object sender, DoWorkEventArgs e) in c:\DaminionAuto\Code\ClientCommon\Presenters\ExportProgressPresenter.cs:line 560

 

René!

[rene]

Hey Murat, this case is still ongoing in built 1037

[Murat]

Rene, thanks for the video. Can you please check the issue with the 1045 build?

 

Can you reproduce it with images other than large TIFF files?

[rene]

Hey Murat,

 

will try it when I'm back home in Germany, I'm in Spain and only working with the standalone version right now.