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Posted

When I go to import(add files) to a empty shared database I get an error that says that "These files (478) were not found or access was denied".

I am adding files through a desktop version connected to the shared "NetCatalog".

Files are on a shared drive that every domain computer and domain user has full access to.

Posted

Daminion Server service and Daminion Client launched by 2 different users.

 

And even if you can see the importing files within Daminion Client, it doesn't mean that they can be accessed by Daminion Server. The "Local Service" user doesn't have an access to shared folders and files.

 

So to fix your problem:

1. Please open the "Services" window in Windows, locate Daminion Server service and change the "Log on As" user from "Local Service" to a USER with permissions to read/write on remote shared locations where importing files are located.

 

2. Create the same USER on the remove PC with the same credentials (user name and password).

 

3. Restart Daminion Server and try again.

 

Please let me know if this helps.

Posted

Do you mean to sort images by Folder? It's not possible at the moment, you can only sort files by Filename. But we can add it to the sorting fields on the future version.

Posted

I just wanted to make sure that we are talking about the same thing: do you need to locate the files by folders or to sort the files by folders?

 

As you know you can navigate to folders by Catalog Tags>Folders

 

2012-05-03_175110.gif

 

 

Or do we talk about the sorting option below?:

 

2012-05-03_175216.gif

Posted

I was talking about the sorting option but the Catalog Tags>Folders option may work.

I do not know where to find this option. But I did find it under Window and it was what I was looking for.

Thx

Posted

You can find the "Folders" in the Catalog Tags pane. Make sure that it is visible (click on the gear icon in the Catalog Tags pane header, navigate to "Customize..." option, and then make sure that Folders tag is checked)

 

I've added your suggestion about sorting items by Folders into our feature list.

  • 3 weeks later...
Posted

You can sort by folder: switch to list view and then add your "folder" column. Click the column header to sort and switch back to thumbnail view...

 

Hope this helps...

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