Mel Posted November 1, 2017 Report Share Posted November 1, 2017 Here's a screenshot of what I see in place of some PSD files - masks, masked items or white thumbnail only. There's no rule of how the files are rendered. Size of these samples here vary from 200 to 600 MB. Any ideas how to deal with this issue? (Daminion Client/Standalone 5.5.1722 + Windows 7/64 Pro) -- M. Quote Link to comment Share on other sites More sharing options...
Daria Kotilainen Posted November 1, 2017 Report Share Posted November 1, 2017 Hi Mariusz, How do you save your files in PS? Daria Quote Link to comment Share on other sites More sharing options...
Mel Posted November 1, 2017 Author Report Share Posted November 1, 2017 Hi Mariusz, How do you save your files in PS? Daria Hi Daria, Standard Ctrl+S, all default settings, alpha channels, layers, etc. all that PS needs. Sometimes I'm forced to use psb for hiperlarge files, but the problem persists. (Photoshop CC 2017) -- M. Quote Link to comment Share on other sites More sharing options...
Mel Posted March 13, 2018 Author Report Share Posted March 13, 2018 Big BUMP for this problem. Not solved so far. I work with PS CC 2018, each edit is 2 to circa 20 layers with masks, save as ".psd" or ".psb". The resulting thumbnail is a lottery -- see attachment. (Daminion Standalone the latest, Windows 7 Pro 64bit) -- M. Quote Link to comment Share on other sites More sharing options...
Mel Posted March 14, 2018 Author Report Share Posted March 14, 2018 I'm curious why my screenshot vanished from here. It was available yesterday. -- M. Quote Link to comment Share on other sites More sharing options...
Mel Posted March 25, 2018 Author Report Share Posted March 25, 2018 I understand it must be a Very Isolated Problem nonetheless it is frustrating enough to force me to bump this topic again. Now in Daminion I have plenty of useless Photoshop thumbnails (e.g. only a random alpha channel is displayed) that cannot be selected for edit without first opening such file in PS. That's crazy, files are 300-1000MB and more, this is not how it should work. TIA -- M. Quote Link to comment Share on other sites More sharing options...
Daria Kotilainen Posted March 26, 2018 Report Share Posted March 26, 2018 Mariusz, please send your screenshots and of one the sample files to support\at\daminion\dot\net You can use WeTransfer to forward your files. Kind regards, daria Quote Link to comment Share on other sites More sharing options...
Mel Posted March 26, 2018 Author Report Share Posted March 26, 2018 Thank you, Daria! I've created a new db, imported some PS files -- all that stuff was zipped and we-transfered to you. Note that PS files size is seriously reduced but the display problem remains (same in full screen preview). I attached only the smallest PS files, my upload is too slow. Todays's screenshot is attached, too. -- M. Quote Link to comment Share on other sites More sharing options...
Mel Posted April 11, 2018 Author Report Share Posted April 11, 2018 Daria, have you managed to take a short look at my problem? -- Mariusz Quote Link to comment Share on other sites More sharing options...
Daria Kotilainen Posted April 11, 2018 Report Share Posted April 11, 2018 Daria, have you managed to take a short look at my problem? -- Mariusz Hi Mariusz, We were trying to use the latest ImagEN version to open your file with but it was displayed the same blurred as with the ImagEN's version integrated in Daminion. I've forwarded your file and request to the developer team for processing but haven't heard back from them yet. Kind regards, Daria Quote Link to comment Share on other sites More sharing options...
Mel Posted April 11, 2018 Author Report Share Posted April 11, 2018 Thank you, Daria. I'm glad you see the same. -- M. Quote Link to comment Share on other sites More sharing options...
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