ClarkCrest Posted September 2, 2016 Report Share Posted September 2, 2016 Working on Daminion 4.6 (1481). Love it. No issues. However, all of the sudden I added two .psd files to my catalog and the thumbnails are blank/white. I have hundreds/thousands of .psd files in my catalog(s) and this is the first time I've had an issue like this. Thought it might be pulling from the first layer (which might be blank). Moved some layers around, just to see... No change. At a loss. Quote Link to comment Share on other sites More sharing options...
Daria Kotilainen Posted September 3, 2016 Report Share Posted September 3, 2016 Hello ClarkCrest! Could you please send us these two .psd files for testing? Daria Quote Link to comment Share on other sites More sharing options...
ClarkCrest Posted September 3, 2016 Author Report Share Posted September 3, 2016 Apparently I'm not "permitted to upload this king of file" which is simply a .psd file. Quote Link to comment Share on other sites More sharing options...
ClarkCrest Posted September 3, 2016 Author Report Share Posted September 3, 2016 The original was too large to upload. Tried to reduce size to send a smaller version of it. After reducing the size, I tried in add to the catalog with the same results so its not like it was too big (which I know cause I have several large files that work just fine). But apparently I'm still unable to upload "that kind of file" which is simply a .psd file. I've converted it to a .jpg which of course worked gave me a thumbnail in the catalog and the forum will let me add this. Without being able to upload the .psd file.... Quote Link to comment Share on other sites More sharing options...
Daria Kotilainen Posted September 5, 2016 Report Share Posted September 5, 2016 The original was too large to upload. Tried to reduce size to send a smaller version of it. After reducing the size, I tried in add to the catalog with the same results so its not like it was too big (which I know cause I have several large files that work just fine). But apparently I'm still unable to upload "that kind of file" which is simply a .psd file. I've converted it to a .jpg which of course worked gave me a thumbnail in the catalog and the forum will let me add this. Without being able to upload the .psd file.... Hi! could you please then send it to [email protected]? Daria Quote Link to comment Share on other sites More sharing options...
ClarkCrest Posted September 13, 2016 Author Report Share Posted September 13, 2016 Hi! could you please then send it to [email protected]? Daria Quote Link to comment Share on other sites More sharing options...
ClarkCrest Posted September 13, 2016 Author Report Share Posted September 13, 2016 I accidentally deleted the file....oops. If it happens again I'll send it. Quote Link to comment Share on other sites More sharing options...
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