Jump to content

Can't clear tray / remove items from tray?


moorecokhodge

Recommended Posts

Has anyone else had issues removing items from their tray? I added about 200 items, all large files, but I can't remove them now.

 

If I select all of the items in my tray and hit "delete", it shows an empty tray, but as soon as I make a new tag selection they reappear. Similarly, if I right click and select "remove from tray" or use the "clear tray" option, the images remain in my tray.

 

Also, it looks like the "clear tray" option is removing tags from the items in my tray??

 

Thanks for any help!

Link to comment
Share on other sites

Has anyone else had issues removing items from their tray?

No problems here with build 1161.

 

 

Also, it looks like the "clear tray" option is removing tags from the items in my tray??

Can't confirm it either.

 

But what you mean by "large files"? How large are they?

Link to comment
Share on other sites

Hi Kollin,

 

  • Did you expect this issue with the 1161 build? BTW in the 1160 build we fixed several REST API issues.
  • Do you see this issue when logging in with what user role?
  • If the problem still there with the 1161 build could you please send me a backup of your database for analyzing?

 

Also, it looks like the "clear tray" option is removing tags from the items in my tray??

 

Nope. It shouldn't. Just rechecked it with the 1161 build.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...