WolfgangO Posted December 23, 2013 Report Share Posted December 23, 2013 DAM build 925 - When I´ll import photos I must wait a very long time to see them in the import dialogue (it needs for 20 photes ca 5-10 Minutes) and it need also a long time to import them into DAM. It is so by import from a Memory Card but I tested it also from a Hard Disk. What can I do? It was also so since 922 (I remember not, if it was also in earlier versions...) Regards Wolfgang Quote Link to comment Share on other sites More sharing options...
Murat Posted December 23, 2013 Report Share Posted December 23, 2013 What media formats do you import and what are their average file size? Please share also your Import Window screenshot. Quote Link to comment Share on other sites More sharing options...
blan Posted December 25, 2013 Report Share Posted December 25, 2013 Hi, I noticed also that the import is really slow. The import window takes a long time to load the thumbs. The import itself says around 4 files/minute and these are 3.5 MB. It imports from a memory card onto my harddisk. I'm using 2.0.0 911 on Windows 8. I don't know since what version this started but it used to be a lot faster. regards Bob Quote Link to comment Share on other sites More sharing options...
Murat Posted December 25, 2013 Report Share Posted December 25, 2013 Bob, can you show me a screenshot of your import window? What media formats do you import? Quote Link to comment Share on other sites More sharing options...
WolfgangO Posted December 26, 2013 Author Report Share Posted December 26, 2013 What media formats do you import and what are their average file size? Please share also your Import Window screenshot. There are all *jpg files. The size from one import: 29 files, 56 MB. Today I tried to import 94 Files with 185 MB, it needs 20 Minutes. You can see, the files were to see one after another and it is also not possible to import them before all are to see. Beside this - when I start DAM it needs ca 3 minutes to load the last catalogue......6700 pictures. Quote Link to comment Share on other sites More sharing options...
Murat Posted December 26, 2013 Report Share Posted December 26, 2013 Beside this - when I start DAM it needs ca 3 minutes to load the last catalogue......6700 pictures. Something works wrong... Can you please send me your catalog file? Quote Link to comment Share on other sites More sharing options...
WolfgangO Posted December 26, 2013 Author Report Share Posted December 26, 2013 Something works wrong... Can you please send me your catalog file? There are 2 cataloges (99 MB and 18 MB) - to which adress I should send? I use WTransfer. Quote Link to comment Share on other sites More sharing options...
Murat Posted December 26, 2013 Report Share Posted December 26, 2013 There are 2 cataloges (99 MB and 18 MB) - to which adress I should send? I use WTransfer. I need a catalog that takes 3 mins to load. Please send me it to the support/at/daminion/dot/net. Quote Link to comment Share on other sites More sharing options...
WolfgangO Posted December 26, 2013 Author Report Share Posted December 26, 2013 I need a catalog that takes 3 mins to load. Please send me it to the support/at/daminion/dot/net. Hallo Murat, I think the second problem with the catalog is solved - I optimized the catalog and now it needs 35 seconds to load it. The first problem - slowly import is still existing in both cataloges. Shall I send you this catalogs? Wolfgang Quote Link to comment Share on other sites More sharing options...
Murat Posted December 26, 2013 Report Share Posted December 26, 2013 35 seconds is very slow. Please send me the both catalogs Quote Link to comment Share on other sites More sharing options...
blan Posted December 26, 2013 Report Share Posted December 26, 2013 Hi Murat, it's 3.5 MB JPG files. The thumbnail previews also load very slowly as you can see in the screenshot. I'm on 2.0.0 911 on Windows 8. I'm not sure if I should try 2.5. regards Bob Quote Link to comment Share on other sites More sharing options...
WolfgangO Posted December 26, 2013 Author Report Share Posted December 26, 2013 Hi Murat, it's 3.5 MB JPG files. The thumbnail previews also load very slowly as you can see in the screenshot. I'm on 2.0.0 911 on Windows 8. I'm not sure if I should try 2.5. regards Bob It´s the same like me.... Wolfgang Quote Link to comment Share on other sites More sharing options...
blan Posted December 28, 2013 Report Share Posted December 28, 2013 Hi, I upgraded to 2.5 which improved the import speed significantly. Instead of 3 images / minute, I now have around 15 / minute. The import screen still takes a lot of time to load the thumbs. It takes 10-15 seconds to show 5 thumbnails. I assume this is slow? regards Bob Quote Link to comment Share on other sites More sharing options...
Murat Posted December 28, 2013 Report Share Posted December 28, 2013 Bob, are your files located on a remote location? Can you record me a short video demonstrating the issue? Quote Link to comment Share on other sites More sharing options...
blan Posted December 29, 2013 Report Share Posted December 29, 2013 Hi, I import from a memory card inserted into my laptop. I sent you a video to the support email address. regards Bob Bob, are your files located on a remote location? Can you record me a short video demonstrating the issue? Quote Link to comment Share on other sites More sharing options...
Murat Posted December 30, 2013 Report Share Posted December 30, 2013 Bob, thanks for the video. Could you tell me what time is necessary to copy those 5 JPGs from your memory card (F:) to a folder on the C: drive? Do you see any differences in import speed if you'll not select "None" tag preser before the file importation? Quote Link to comment Share on other sites More sharing options...
WolfgangO Posted December 30, 2013 Author Report Share Posted December 30, 2013 I just tried the following: I have 100 new phots on my memory card. I copied them from the card to a folder on my computer - it needed 28 seconds. Now I try to import the same pictures into DAM from the folder - the first 10 pictures need 2 minutes. I do it without waiting for the preview, it needs the same long time. Quote Link to comment Share on other sites More sharing options...
blan Posted December 30, 2013 Report Share Posted December 30, 2013 Same as Wolfgang, a few seconds to copy 5 files. Almost a minute to import them into the catalog. The import settings make no difference. I disabled file renaming, subfolders and tag presets to "none" without any speed improvement. Started with a fresh catalog, no difference in speed. Is there a way to create a debug log of some sorts? regards Bob Bob, thanks for the video. Could you tell me what time is necessary to copy those 5 JPGs from your memory card (F:) to a folder on the C: drive? Do you see any differences in import speed if you'll not select "None" tag preser before the file importation? Quote Link to comment Share on other sites More sharing options...
Murat Posted December 31, 2013 Report Share Posted December 31, 2013 Is there a way to create a debug log of some sorts? Hi Wolfgang and Bob, You can launch Daminion from the command line with the -log_enable parameter: - Press the Start button - Go to the Run option - Type in the following: "C:\Program Files (x86)\Daminion Software\Daminion\Daminion.exe" -log_enable - Press the Ok button - Daminion will be launched - Import images from your memory card - Press the Ctrl + F12 after the importing has been finished - Send me the 1.0 folder that will contains your log files and your settings (I need to check them also) Quote Link to comment Share on other sites More sharing options...
WolfgangO Posted January 3, 2014 Author Report Share Posted January 3, 2014 Hi Murat, I don´n know, if you can find a bug in the sended files. What think you - could it be a solution to delete DAM and reinstall it? I mean delete with all files, registry and so on - without of course my folder with catalogs und pitures...Now I have a new camera and the size of the pictures is nos so small und it needs now longer to load it. Regards Wolfgang Quote Link to comment Share on other sites More sharing options...
WolfgangO Posted January 4, 2014 Author Report Share Posted January 4, 2014 excuse me - this was a duplicate of the post Quote Link to comment Share on other sites More sharing options...
WolfgangO Posted January 4, 2014 Author Report Share Posted January 4, 2014 NEW PROBLEM: Now the thumbs in my categories are also slowly - I click on a category an it needs a long time until the thumbs appear, at first all are black and I cannot render them. Sometimes the program freezes in this time. Quote Link to comment Share on other sites More sharing options...
WolfgangO Posted January 17, 2014 Author Report Share Posted January 17, 2014 The Problem ist solved! I found no sulution und I reinstalled my computer. After this DAM ist fast again, only the start (with loading the catalog) needs a little time, but this perhaps normally. I think, my system was not so clean, so also other programs were not fast (I notice now with a new Windos). Quote Link to comment Share on other sites More sharing options...
Murat Posted January 17, 2014 Report Share Posted January 17, 2014 Wolfgang, the problem with slow import on Bob's PC was due to a certain JPEG files. I need a remote access to your PC to give a final conslusion about this bug. Edited: sorry, I didn't notice your last post. Quote Link to comment Share on other sites More sharing options...
blan Posted January 17, 2014 Report Share Posted January 17, 2014 Hi Murat, any news on a bugfix for the JPEG's? cheers Bob Quote Link to comment Share on other sites More sharing options...
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