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Users not available, trying to group in Access Control?


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I want to create a users group from my daminion client. Igo to Tag's windows, right-clic in "access control", and select "Add group". I write down the name, and when I go to select the members, some(many) users are not listed. 
How could I create/edit this group and add members that (i don't know why) dissapear? (I traied as regular user and as an administrator)
Thanks in advance


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