moorecokhodge Posted May 5, 2015 Report Share Posted May 5, 2015 Hello, When I go to export any images from my server catalog, I get an error that the file is offline. If I try to open use "Open in Photoshop" under "External Tools", I get a message that says "The file __ is located in a local folder of the server PC and therefore cannot be opened". However, I know that this server is online and the file is working because I can open it in Windows Explorer with no issue. Additionally, the file shows a location of "C:\Users\Public\Documents\Daminion Server Files" under the properties panel, but it should actually be \\ServerName\Daminion Anyone have a solution? Thanks! Quote Link to comment Share on other sites More sharing options...
Murat Posted May 6, 2015 Report Share Posted May 6, 2015 What folder is specified in your Daminion Server Admin panel settings: "Catalogs > Your Catalog > Folder to store uploaded files"? All files that were uploaded to your Daminion Server will be placed in to a folder that is specified there. We can arrange a remote session to check this issue. Quote Link to comment Share on other sites More sharing options...
moorecokhodge Posted May 8, 2015 Author Report Share Posted May 8, 2015 Somehow the location of the catalog got switched during the update installation - setting it back fixed the issue. Thanks! Quote Link to comment Share on other sites More sharing options...
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