Timeout during import

[franky68]

Hello,

 

I just tried to import a couple of images. Halfway through the process I noticed that the counter stopped decreasing and after another while I got an error message.

 

The message is german but basicly says: "This an net.tcp://192.168.1.51:8082/CatalogService sent request timed out".

 

This happened on my desktop (again also the server). I'll paste ya the last lines of the logfile.

 

After I hit OK Daminion was still operating so it could still access the server/catalog.

 

 

2011-11-08 15:02:45,985 [17] DEBUG PicaJet.Daminion.Service.Utils.LoggedMetadataService [(null)] - Start: GetPreviewAsJPEGStream - \\FRANKY-PC\Fotos\2011\2011.10.13\D30_7743.NEF
2011-11-08 15:02:47,288 [17] DEBUG PicaJet.Daminion.Service.Utils.LoggedMetadataService [(null)] - End: GetPreviewAsJPEGStream - \\FRANKY-PC\Fotos\2011\2011.10.13\D30_7743.NEF
2011-11-08 15:02:47,290 [17] DEBUG SQL [(null)] - insert into ThumbnailItem (Length, DataOffset, Height, Width, SquareSide, ID_ThumbnailStack) values (@Length, @DataOffset, @Height, @Width, @SquareSide, @ID_ThumbnailStack); select lastval(); (@Length=14079, @DataOffset=0, @Height=200, @Width=200, @SquareSide=200, @ID_ThumbnailStack=677)
2011-11-08 15:02:47,291 [17] DEBUG SQL [(null)] - insert into ThumbnailItem (Length, DataOffset, Height, Width, SquareSide, ID_ThumbnailStack) values (@Length, @DataOffset, @Height, @Width, @SquareSide, @ID_ThumbnailStack); select lastval(); (@Length=4927, @DataOffset=14079, @Height=100, @Width=100, @SquareSide=100, @ID_ThumbnailStack=677)
2011-11-08 15:02:47,292 [17] DEBUG SQL [(null)] - insert into ThumbnailItem (Length, DataOffset, Height, Width, SquareSide, ID_ThumbnailStack) values (@Length, @DataOffset, @Height, @Width, @SquareSide, @ID_ThumbnailStack); select lastval(); (@Length=43488, @DataOffset=19006, @Height=400, @Width=400, @SquareSide=400, @ID_ThumbnailStack=677)
2011-11-08 15:02:47,293 [17] DEBUG SQL [(null)] - update image set ImageOrientation = @Orientation, ImageWidth = @Width, ImageHeight = @Height where ID_MediaItem = @Id (@Id=677, @Orientation=8, @Width=4320, @Height=2868)
2011-11-08 15:02:47,294 [17] DEBUG SQL [(null)] - update files set ModifiedTime = @ModifiedTime where ID = @Id (@Id=677, @ModifiedTime=19.10.2011 13:01:13)
2011-11-08 15:02:47,312 [17] DEBUG PicaJet.Daminion.Service.Utils.DatabaseCommand [(null)] - End : PicaJet.Daminion.Service.Utils.DirectImportFilesCommand : 0bb9923e-c309-4de3-a5e8-09f44c8f4a41 - 70

[Murat]

Thanks for the report. We've reproduced this issue. And it will be fixed soon.

[exterminador]

Thanks for the report. We've reproduced this issue. And it will be fixed soon.

 

I'm experiencing some similar issues while importing videos, importing seems to hang (application doesn't) on certain files (I haven't been able to identify which ones). After a while I get a connection to the server has ended and another one telling me some files were not imported due to errors. It would be nice to be able to see which file is currently importing on the importing status tooltip.

 

Thanks

[Murat]

Could you please check the issue with a new Daminion version I've just sent you by email?

 

BTW importing video files that are stored on a network location takes some time - although it shouldn't reflect to connection with the Server.

[exterminador]

Could you please check the issue with a new Daminion version I've just sent you by email?

 

BTW importing video files that are stored on a network location takes some time - although it shouldn't reflect to connection with the Server.

 

 

Thanks Murat, I upgraded to the new version, it worked with some files I was having trouble before but it still gets stuck with some others. This is the log for one of them:

 

2011-12-15 14:17:48,205 [6] DEBUG PicaJet.Daminion.Service.Utils.CreateImportSessionCommand [(null)] - Start: (675)
2011-12-15 14:17:48,206 [6] DEBUG SQL [(null)] - insert into ImportSession (Guid, ImportTime, UserId) values (@Guid, @ImportTime, @UserId); select lastval(); (@Guid=ff16265a-6b00-4a6e-a812-b3f96150b6f0, @ImportTime=15/12/2011 02:17:48 p.m., @UserId=0)
2011-12-15 14:17:48,207 [6] DEBUG PicaJet.Daminion.Service.Utils.CreateImportSessionCommand [(null)] - End: (675) - ff16265a-6b00-4a6e-a812-b3f96150b6f0
2011-12-15 14:17:48,221 [6] DEBUG PicaJet.Daminion.Service.Utils.DirectImportFilesCommand [(null)] - Start: (676) - ff16265a-6b00-4a6e-a812-b3f96150b6f0 - 1
2011-12-15 14:17:48,221 [6] DEBUG PicaJet.Daminion.Service.Utils.ImportFilesTask [(null)] - Execute: Status changed on Work
2011-12-15 14:17:48,221 [6] DEBUG PicaJet.Daminion.Service.Utils.ImportFilesTask [(null)] - Unfreeze: Status changed on Work
2011-12-15 14:17:48,263 [6] DEBUG SQL [(null)] - select id from MediaItems where HashCode = @HashCode and Deleted = @Deleted (@HashCode=1979153930, @Deleted=False)
2011-12-15 14:17:48,265 [6] DEBUG SQL [(null)] - select ID, ID_Parent, PCName, Name, HFN, Count, Crc32 from Folders where Name ILIKE @Path (@Path=\\\\htpc\\Storage_MusicVideos$)
2011-12-15 14:17:48,372 [6] DEBUG SQL [(null)] - insert into Files (FileName, PCName, HFN, RelativePath, FileSize, CreatedTime, ModifiedTime, AddedDate, Type, OfflineFilePath, Embedded, PropertiesChangeDate, Offline, ID_Folder) values (@FileName, @PCName, @HFN, @RelativePath, @FileSize, @CreatedTime, @ModifiedTime, @AddedDate, @Type, @OfflineFilePath, @Embedded, @PropertiesChangeDate, @Offline, @ID_Folder); select lastval(); (@FileName=t.A.T.u. - All the things she said (Live with Leno).mpg, @PCName=, @HFN=0, @RelativePath=\\htpc\Storage_MusicVideos$, @FileSize=445761540, @CreatedTime=19/02/2008 06:01:18 p.m., @ModifiedTime=19/02/2008 06:01:18 p.m., @AddedDate=15/12/2011 02:17:48 p.m., @Type=0, @OfflineFilePath=\\htpc\Storage_MusicVideos$, @Embedded=False, @PropertiesChangeDate=19/02/2008 06:01:18 p.m., @Offline=False, @ID_Folder=3555)
2011-12-15 14:17:48,374 [6] DEBUG PicaJet.Daminion.Service.Utils.LoggedMetadataService [(null)] - Start: GetMediaFormat - \\htpc\Storage_MusicVideos$\t.A.T.u. - All the things she said (Live with Leno).mpg
2011-12-15 14:17:48,375 [6] DEBUG PicaJet.Daminion.Service.Utils.LoggedMetadataService [(null)] - End: GetMediaFormat - \\htpc\Storage_MusicVideos$\t.A.T.u. - All the things she said (Live with Leno).mpg
2011-12-15 14:17:48,375 [6] DEBUG SQL [(null)] - insert into MediaItems (Name, MediaFormatUi, Deleted, HashCode, ID_ImportSession, ID_File) values (@Name, @MediaFormatUi, @Deleted, @HashCode, @ID_ImportSession, @ID_File); select lastval(); (@Name=t.A.T.u. - All the things she said (Live with Leno).mpg, @MediaFormatUi=558c5cd6-4f28-4ff5-8929-7d1afbc8dcf2, @Deleted=False, @HashCode=1979153930, @ID_ImportSession=56, @ID_File=9037)
2011-12-15 14:17:48,385 [6] DEBUG PicaJet.Daminion.Service.Utils.LoggedMetadataService [(null)] - Start: GetCatalogTags - \\htpc\Storage_MusicVideos$\t.A.T.u. - All the things she said (Live with Leno).mpg

 

I also found that when closing Daminion while importing, after accepting the "Do you want to cancell all jobs" dialog, it leaves the Daminion.exe instance opened, after testing I had about 20 Daminion.exe instances on the windows task manager.

 

I close Daminion to cancel the importing process as if I choose the Cancel option, it stays forever on "Cancelling".

 

Thanks.